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Financial Controller

Grundfos

HungaryFull-timeMidweight

Job description

Are you passionate about driving financial accuracy and compliance across international entities while making a real impact in a global organization? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Finance Controller, you will be ensuring high quality financial reporting across local and group standards, owning month-end and year-end closings, and serving as the go-to finance expert for Grundfos entities. What you will be doing As a key part of the Finance Controlling Team, you'll create impact by safeguarding financial integrity and compliance across Grundfos entities, enabling sound business decisions through accurate reporting under both IFRS and local GAAP standards. Your main responsibilities include: Execute timely, high-quality month-end and year-end closing activities in the assigned companies while maintaining accurate local and group financial records Serve as the primary point of contact for financial matters within local entities, ensuring compliance with all applicable regulations Review and reconcile balance sheet and P&L accounts, and verify, analyze, and explain in group reporting Manage Statutory financial statements, corporate income tax and other local compliance reporting in collaboration with external consultants in the assigned companies Participate in internal and external audits, ensuring alignment with the Grundfos Internal Audit Handbook and timely completion Collaborate with Finance Shared Services, the Finance Excellence team, and local departments on process improvements and group requirements What makes you a great fit Above all, you are a detail-oriented finance professional with strong accounting expertise, a structured approach to managing competing deadlines, and the flexibility to thrive in a dynamic, international environment. We would also imagine that you have: 2+ years of experience in a corporate finance or financial controlling role Bachelor's degree in Finance, Accounting, or a related field Solid knowledge of accounting principles, financial reporting (IFRS and/or local GAAP), and SAP Professional proficiency in English Familiarity with working remotely with stakeholders Why you will love working here We care! Day to day, you can look forward to: A working environment built around your needs, with flexible hours, home working opportunities and parental support. Annual bonuses, health insurance and a strong focus on well-being activities. Three days' additional paid leave for volunteering in your community. Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities. We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. Are you ready to unlock possibilities at Grundfos? Apply today! To get to know us better, follow us on LinkedIn or visit grundfos.com

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