Operations & Special Projects Lead at Janta Kenya

Job description

Key Responsibilities The successful candidate will: Coordinate the planning, implementation and completion of the firm's special projects and strategic initiatives. Prepare project plans, timelines, budgets, trackers and progress reports. Follow up with team members, consultants, suppliers and external stakeholders to ensure agreed deliverables are completed on time. Coordinate conferences, training programmes, publications, stakeholder meetings and other firm initiatives. Support the development and implementation of standard operating procedures and internal administrative systems. Manage the firm's operational calendar, office requirements, vendors and routine administrative activities. Coordinate client onboarding, engagement documentation, meeting follow-ups and service-delivery timelines. Maintain project records, client information, templates and the firm's internal knowledge repository. Support staff onboarding, leave administration, performance tracking and training coordination. Maintain compliance calendars and assist with KYC, AML, data-protection and other operational compliance requirements. Liaise with the firm's outsourced accountant, HR consultant and other external service providers. Identify operational challenges and recommend practical solutions to the firm's leadership. Qualifications and Experience Applicants should have: A bachelor's degree in Business Administration, Project Management, Law, Public Administration or a related field. Approximately three to five years' relevant experience in operations, project coordination, programme administration, consulting or professional services. Experience coordinating projects involving several team members, consultants or external stakeholders. Strong planning, organisation, follow-up and problem-solving skills. The ability to prepare and maintain project plans, trackers, budgets and reports. Good written and verbal communication skills. Confidence using digital project-management, document-management and collaboration tools. The ability to work independently and manage several responsibilities simultaneously. Experience in a law firm, consultancy, NGO, development organisation, environmental organisation or other professional-services setting will be an added advantage. The Ideal Candidate The ideal candidate is: Highly organised and reliable. Comfortable following up and holding others accountable. Practical and willing to perform tasks directly. Able to create structure in a growing organisation. Detail-oriented without losing sight of deadlines and outcomes. Interested in environmental sustainability, governance and impactful professional work.