Hygiene Assistant at Acronis

Job description

Purpose of the role: The role of a hygiene assistant is to uphold high cleaning standards in a property by conducting daily cleaning and maintenance to ensure residents enjoy a comfortable stay. The Hygiene team assistants ensure they execute daily cleaning and regular maintenance to ensure a clean and pest free property by following the SOPs provided. They also ensure all working equipment are clean & functional, give feedback on resources provided to guide continuous improvement. Key Responsibilities: Improved Customer Experience: Clean and maintain a property to the highest cleaning standards. Identify and report maintenance issues & pest attacks that might lead to customer dissatisfaction. Address and interact with residents in a professional manner promoting a care DNA culture. Operational Excellence. Report to work in time and as per work schedule. Adhere to SOPs and policies provided and observe health and safety standards in all cleaning activities. Efficient use of quality control tools provided. Proper use of working equipment by ensuring adequate use, clean them after use and report any repairs needed. Execute any spring cleaning/deep cleaning activities scheduled by the immediate supervisor. Cost optimization. Adequate & proper use of cleaning materials & detergents. Report any inefficient cleaning materials or detergents that would lead to wastage. Qualifications Diploma/certificate in any hospitality related course an added advantage 1-2 years' experience in housekeeping operations Flexible Working hours Attention to Detail Good communication & Interpersonal skills High integrity A good team player Quick to learn and adapt